If you require remote support on your phone system or PC, please use the contact form here to send us a service request or you can contact us the old fashion way via phone (09)4433366

If there is something we can help with remotely, click on this link REMOTE DESKTOP SUPPORT to go through to our support portal page where you will be placed in a queue awaiting us to remote control your PC.

We will be in touch with you directly before logging onto your PC, so please include the best contact phone number to reach you in return with your service request. Many thanks!!

How much do you spend on service and trying to remedy downtime for your staff in the event of a fault. If you're not already on a service plan with us, please ask us about a quote on our service plans that include:

Unlimited remote desktop support

Remote fault monitoring of Avaya IP Office systems (we're often fixing a problem before you know there's a problem! The phone system has already emailed us to say there's drama)

Monthly site visit included to check all is well and get any housekeeping duties and changes sorted that couldn't be done remotely.

Cost analysis of existing phone accounts to ensure you're not paying too much or for services you don't need or use.

Liasion with the line providers when things go wrong, letting you get on with your day doing what you do for a living, not sitting on hold waiting to report a fault!